Digicel's Data Bundles
1. What is the Data Bundles service?
“Data Bundles” is a product which allows a Digicel non BlackBerry prepaid customer the ability to access and use Internet, Email, Instant Messenger etc via their handset for a set period of time which is determined by the plan selected.
2. What do you need to access the Data Bundles Service?
· Prepaid account with adequate credit available
· GPRS/EDGE capable handset
3. What does Data Bundles service entail?
Digicel non BlackBerry prepaid customers can purchase plans (7 days, 14 days or 30 days) from their handset via short code *135#. A subsequent message will be sent to the subscriber detailing the list of plans available. The subscriber would then choose select the plan which best suits then and activate via the short code indicated.
To activate:
|
Plan |
Activation Code |
|
7 DAYS |
*135*20# |
|
14 DAYS |
*135*30# |
|
30 DAYS |
*135*40# |
4. Is this service available to both prepaid & postpaid subscribers?
Data Bundles is ONLY available to prepaid subscribers
5. Can a BlackBerry customer subscribe to this service?
Only non BlackBerry customers can subscribe to use this service
6. Which handsets will work with the Data Bundles Service?
All GPRS/EDGE handsets will work with this service; however the quality of the service received is dependent on the handset being used.
7. Is there a cost to Data Bundles Service?
Yes, there is a cost to the service. Please refer to the table below:
|
Markets |
7 DAYS |
14 DAYS |
30 DAYS |
|
ANU |
$20.00 |
$40.00 |
$69.00 |
|
AXA |
$13.38 |
$26.75 |
$53.50 |
|
SKN |
$15.00 |
$29.00 |
$59.00 |
8. If a customer has Data Bundles plan active are they charged to browse Digicel Live or purchase ringtones?
All downloads via Digicel Live which includes, ringtones and wallpaper downloads are premium services and are not included in the Data Bundles offer. Subscribers will be billed separately for these download.
9. Is there a fair usage policy on the data usage?
Yes. Data Bundle subscribers are given up to 25Mb of browsing per day without being charged. If subscribers do exceed that daily limit normal charging of $0.01/Mb will take effect.
10. Am I able to use Data Bundles while roaming?
No. Roaming data rates apply
TERMS & CONDITIONS
§ Data Bundles product is ONLY available to prepaid Digicel subscribers
§ Available in St. Kitts - Nevis market January 12th, 2010
§ Data Bundles is available via short code *135#
§ Data Bundles offer prepaid data; 7 days, 14 days & 30 days that can be purchased by a valid Digicel subscriber.
§ Each plan is limited to 25Mb /day. Regular data charges will be applied when this is exceeded.
